Governing Those Who Don’t Care

In May of 1966, comedian Jack Parr said on his television show, “I don’t vote for politicians. It only encourages them.” By 1976, the sentiment was so popular it was regularly seen on bumper stickers all across America. While undoubtedly humorous, that same sentiment can have dire consequences in your community association. Lack of involvement and indifference towards association leadership are not signs of a healthy community. In fact, I would suggest to you that the fewer association members that vote, either in person or by proxy, the more concerned you should be as a community leader. Voting rights are inherent to condominium ownership. When condominium owners decide not to… Read More

Continue Reading

Tips on keeping the board meetings in control…

We often receive questions from board members seeking advice on how to handle board meeting conflicts. We are here to help. Board member vs. board member Board Member to board member conflict will bring the association board meeting productivity to a halt. It is important that all board members work together to prevent conflicts, and, when they do arise, the members should work together to properly address the conflicts. Limit potential board member conflict by focusing on these points set forth below: Give all board members an opportunity to contribute with equal time; Consider enacting regulations, such as discussion time limits; Allow follow up discussion on a topic after all… Read More

Continue Reading

Are Community Leaders Politicians?

According to Merriam-Webster, the word “politician” is defined as follows: 1: a person experienced in the art or science of government ; especially: one actively engaged in conducting the business of a government 2 a: a person engaged in party politics as a profession 2 b: a person primarily interested in political office for selfish or other narrow, usually short-sighted reasons I had the pleasure of attending a recent CAI Condo/HOA Conference and Expo event in Connecticut where I met many fellow Board members from local community associations. In jest, one commented to me that he felt as though many of the residents in his community treat the board like… Read More

Continue Reading

Telling the Story of Community Association Insurance

Most condominium association residents are likely to have little or no understanding of the insurance that protects the association in which they reside. Let’s face it; there just isn’t a lot of glamour in discussing deductibles, coinsurance, liabilities and such that make up the community association insurance story. Telling the story of your community’s insurance coverage is going to be a challenge but if done properly, can yield a wealth of rewards. Start with the basics. Every resident needs to know that the community has insurance and that the insurance covers certain elements which the entire community owns in common. Every resident also needs to know that community association insurance… Read More

Continue Reading

Commit to Unit Owner Education. Reward Yourself with a Better Community!

For years, I have been writing about the importance of communication as it relates to community association living. I have stressed how important it is that you tell your story well and that you tell it often. Condominium newsletters, HOA newsletters, letters, websites and any other tools used to communicate need to educate readers about what is happening within their associations and why. There has never been a time when communication and education efforts between Board Members, Property Managers, and unit owners have been more important. Community Association Volunteer Leaders at many events that I attend often indicate that there seems to be a vacuum of education between Board Members… Read More

Continue Reading

Elected to the Board… Now, What?

You’ve been an active community member for a few years. You served on a Committee or two and shown you have the right stuff to be a community leader. A neighbor who already serves on the Board suggested that you should run for a vacant seat. You finally decided to raise your hand at the Annual Meeting and volunteer to serve on the Board of your condominium or HOA. Enough of your fellow unit owners voted for you and you are now on the Board. Congratulations! Now, what? If you think it is simply enough to “do your best” while serving on the Board, you may be in for a… Read More

Continue Reading

Volunteers R.O.C.K.!

Volunteers R.O.C.K.! Rally to Optimize Community Karma By Margey Meyer, CMCA, PCAM President and CEO, CADRExperts LLC Community Association Dispute Resolution Experts “Common areas do not automatically create a sense of community. Nurturing the community spirit is probably the greatest challenge facing community associations today.”—CLIFFORD TREESE, CPCU, ARM, CIRMS and community association guru extraordinaire So, how can an association nurture community spirit? Through its volunteers! This article will offer a few thoughts on how to encourage volunteerism and some ideas on fostering community spirit. First, the basics. If you’re a manager fortunate enough to work with a developer when the community is but a gleam in his or her eye,… Read More

Continue Reading

Think before you speak

Think before you speak Craig Huntington President, Alliance Association Bank Think before you speak—we have all heard what we need to know about communication, and we’ve heard it dozens of times.  Everyone writes about communication, even more talk about communication—but no one thinks about communication.  Let me say this one more time, no one thinks about communication. If you Google communication, you’ll return roughly 322 million pages—Google leadership and you return about half that—Google Brittney Spears and you drop down to 13.4 million pages.  So clearly communication is a topic of much discussion.  But the topic stops at conversation—it never moves to the next step. So what is the next… Read More

Continue Reading

Our Association Has Trouble Getting Owners to Attend Our Annual Meeting. Do you have any Tips on How to Increase Attendance?

By Beth Mulcahy, Esq. Yes, I do! Here are a few of our firm’s suggestions on how to increase attendance at an Annual Meeting. ♦ Announce the annual meeting date, time, and location in as many places as possible ♦ Plan and publicize a social event after or before the meeting and include food ♦ Give away door prizes or conduct a raffle (vendors of the association may be willing to donate door prizes) ♦ Give away awards for best lawn, flowers, best holiday decorations, etc. ♦ Establish a program; have a discussion on hot topics such as increasing the assessment rate, crime or common area improvements ♦ Arrange for guest… Read More

Continue Reading

5 Steps to Limit Potential Board Member Conflict

Did You Know? STEPS TO LIMIT POTENTIAL BOARD MEMBER CONFLICT 1. Give all board members an opportunity to contribute with equal time; 2. Consider enacting regulations, such as discussion time limits; 3. Allow follow up discussion on a topic after all board members have been given the opportunity to speak; 4. Educate new board members on board processes and outstanding issues; 5. Encourage mentoring of new board members.

Continue Reading