Condo & HOA Collections For Condo & HOA Budget Time

By Mitchell Drimmer, CAM Once a year in every community association the most significant event occurs and that is the formulation of the association’s annual budget. It’s even more important than the annual election because this budget is the road map for how the association is to be run for the next year. The board can decide to on many issues including capital improvements, added amenities, reduced services, and everything in between. However, the one item that always leaves the board and management confused is the disposition of delinquent fees and questionable debt. What can be done to predict the unknown because the more accurate you’re are the more realistic… Read More

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Storm & Catastrophic Preparation – An Emergency Line of Credit

We are in an age of dramatically more devastating natural events: frequent and expansive wild fires, intense hurricanes, stronger tornadoes and historic rains/snowfall resulting in record flooding. As never before, establishing catastrophe planning strategies supported by adequate insurance coverage is a critical element to restoring the facilities impacted. There is a banking program specific to community associations that is particularly valuable for the environmental changes being experienced. The program has traditionally been referred to as a “Standby Line of Credit for Named Storm Damage”. The reason such a bank facility becomes valuable has largely to do with expediency and unforeseen dilemmas with insurance coverage. The general description of such a… Read More

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Keeping It Legal – The Story of Your Community Association’s Attorney

Comedian Milton Berle is quoted as saying “Attorneys practice law because it gives them a grand and glorious feeling. You give them a grand and they feel glorious”. While attorneys may be on the receiving end of many jokes, the contribution they make to your community is no laughing matter. Depending on the size of your association and the challenges you are facing, chances are you have one or more attorneys performing crucial work on behalf of your association. Telling the story of the important work these professionals perform on behalf of your association is crucial to helping your community cope and thrive in the face of legal challenges. Attorneys… Read More

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Our Community Treasurer is Leaving… What Do We Do?

All the accounting tasks at your community are running smoothly.  The collections, bill payment and financial reporting is happening on time and with good accuracy and explanation.  You are a self-managed community and life is good – the important job of Treasurer is handled by an Ace volunteer.  Your board sort of takes this position and person for granted.  That is until you receive notice that your Treasurer is stepping down. They may not run for another term, they are “retiring” – burned out or worse a dealing with their own or a spouse’s health issue.  Alternatively the Treasurer may be selling their unit and moving away.  What do you… Read More

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How to Transition Your Condo or HOA Community Away from your Current Manager

Moving away from your current property manager is not as difficult as community boards think.  This article discusses the pathway forward to help you change from whatever you are suffering with now to a brighter future. Just like breaking up with someone you dated you can procrastinate and not do it because you don’t want to deal with it, sometimes it is comfortable staying with someone you know rather than finding someone new or you talk yourself into staying saying it’s not that bad – until you are disappointed again. But when you make the move you are usually rewarded and say for heaven’s sakes what took me so long?… Read More

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Governing Those Who Don’t Care

In May of 1966, comedian Jack Parr said on his television show, “I don’t vote for politicians. It only encourages them.” By 1976, the sentiment was so popular it was regularly seen on bumper stickers all across America. While undoubtedly humorous, that same sentiment can have dire consequences in your community association. Lack of involvement and indifference towards association leadership are not signs of a healthy community. In fact, I would suggest to you that the fewer association members that vote, either in person or by proxy, the more concerned you should be as a community leader. Voting rights are inherent to condominium ownership. When condominium owners decide not to… Read More

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Tips on keeping the board meetings in control…

We often receive questions from board members seeking advice on how to handle board meeting conflicts. We are here to help. Board member vs. board member Board Member to board member conflict will bring the association board meeting productivity to a halt. It is important that all board members work together to prevent conflicts, and, when they do arise, the members should work together to properly address the conflicts. Limit potential board member conflict by focusing on these points set forth below: Give all board members an opportunity to contribute with equal time; Consider enacting regulations, such as discussion time limits; Allow follow up discussion on a topic after all… Read More

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HOA & Condo Collections

The Needy, The Greedy, & the Seedy. HOA & Condo Collections

Not all HOA & Condo delinquencies are created equal and each one has it’s unique circumstances. However, in most cases the delinquent owners can all fall in to one of three categories: The Needy, The Greedy, and The Seedy. The only question remains is: How do we handle these HOA & Condo Collections? The Needy member of an association may have fallen into bad circumstances either due to unforeseen financial events, unfortunate circumstances, or even by circumstances that often happen at community associations. People lose their jobs and sources of income or have their investments go bad due to no fault of their own, their family economy suffers a loss… Read More

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Telling the Story of Community Association Insurance

Most condominium association residents are likely to have little or no understanding of the insurance that protects the association in which they reside. Let’s face it; there just isn’t a lot of glamour in discussing deductibles, coinsurance, liabilities and such that make up the community association insurance story. Telling the story of your community’s insurance coverage is going to be a challenge but if done properly, can yield a wealth of rewards. Start with the basics. Every resident needs to know that the community has insurance and that the insurance covers certain elements which the entire community owns in common. Every resident also needs to know that community association insurance… Read More

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Commit to Unit Owner Education. Reward Yourself with a Better Community!

For years, I have been writing about the importance of communication as it relates to community association living. I have stressed how important it is that you tell your story well and that you tell it often. Condominium newsletters, HOA newsletters, letters, websites and any other tools used to communicate need to educate readers about what is happening within their associations and why. There has never been a time when communication and education efforts between Board Members, Property Managers, and unit owners have been more important. Community Association Volunteer Leaders at many events that I attend often indicate that there seems to be a vacuum of education between Board Members… Read More

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