managing expections

Managing condo owners’ expectations

Condo owners need to respect boundaries and understand when board directors are “on duty” as a director and when they are “off duty” and being an owner. Let me create a scenario. It’s a Saturday afternoon and you’re out for a walk with your dog. You see a neighbor walking towards you and as he approaches, he begins discussing a recent decision the condo board has made. You are enjoying being outside and do not want to talk shop with an owner and answer his questions. This is a clear example of an owner not respecting boundaries. Nor is it appropriate that a director discusses a decision made by the… Read More

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