5 Things Your HOA Board Must Do When the Media Calls

From time to time your board may receive requests to speak to the media about things happening in or around your community. While we encourage boards to work with their professional management company and their qualified legal counsel during any media crisis, here are some best practices to help your community prepare for media inquiries. 1.  Develop a robust media plan. Don’t wait for that first call from a reporter to do your prep work. Boards should be proactive and develop a crisis communication plan before a situation occurs. Have a clear action plan that includes who needs to be contacted when a request occurs, and the steps your board… Read More

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Turning Over a New Leaf: Fixing Previous Board Mistakes

  A board’s role is to govern and set the policies, procedures, standards, budgets and programs for an association. Some decisions boards make are extremely beneficial, while some don’t have a substantial impact, and others fail miserably. Unfortunately, when a board makes a bad decision, it isn’t immediately obvious, and a future board of directors may be left to deal with the repercussions. Here are seven tips to keep in mind when fixing previous board mistakes. 1. Remember to uphold your fiduciary duty. As an elected official of the community, you’re required to uphold and fulfill your fiduciary duty. Your fellow community members have chosen you to act on their behalf… Read More

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